Terms & Conditions
Terms & Conditions:
Your Consent: By registering an account on our website you warrant that the personal information which you are required to provide when you register as a customer is true, accurate, current and complete in all respects. This information is necessary for the performance of a contract. The products we offer for sale include items that are intended for adult use only. By placing an order, you are declaring that you are of the appropriate legal age to purchase these items. If we discover that you are not legally entitled to order certain goods, we will not be obliged to process your order. You must not use our website in any way that causes or may cause, damage to the website or impairment of the availability or accessibility of the website or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.
Contract: You enter into a contract with us once your order has been dispatched. This information, and returns and refund policies as stated on this website are included in all order status emails. You will receive at least one email containing cancellation, returns and refund Terms and Conditions as we process our order. If you have not received an email including cancellation, returns and refund information and have already received your order, please contact us and we will ensure an email containing this information is sent. We may choose not to accept your order for any reason.
Copyright: You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all material or content supplied as part of the website shall remain at all times vested in us or our licensors. You are permitted to use this material only as expressly authorised by us or our licensors. Any material found within the pages of this website, including text or images may not be copied, reproduced, republished, downloaded, posted, broadcast or transmitted in any way except for your own personal non-commercial use.
Product Information: We endeavour to provide clear and concise product information at all times. We are not able to control the resolution of the deivce you are using to view the site so some images may vary slightly in the colour of the product displayed. The reproduction of colours in images used is as accurate as the photographic and production process will reasonably allow. Size guides are approximate and may vary by product. Where we are aware of a distinct sizing difference for a particular product we will state this in the products description. Variations of exact size and colour information will not be deemed as a failure on our part.
Prices: The price advertised on this website at the time of purchase is the price you pay excluding shipping costs where applicable. All prices include VAT at 20%. There are no further charges except for the shipping cost (unless you choose free shipping which costs nothing!). Prices are subject to change depending on changes to the wholesale prices we pay and any changes to the cost of importing the products we sell. Customers purchasing in EURO or US Dollar please note, currencies are regularly updated to reflect the most recent possible exchange, however a small markup is added to the values of these currencies as there is a higher charge placed on us to accept payment in a currency other than British Pound Sterling. For the best possible price please choose British Pound Sterling when placing your order.
Environmental Policy: UK customers please note that your order and shipped confirmation emails are also your printable receipt/invoice. Invoices can also be printed from your account history by logging into your account and viewing your order history or can be sent by email on request. By default, no paperwork is included within your parcel. Customers will also receive email communication regarding Partially shipped orders and completed orders of which we retain electronically stored copies for legal and accounting reference. This cuts our company paper waste and consumption by a very significant amount and helps us to remain an environmentally friendly business, something we are very proud of. All customer communications are placed via email or telephone only. UK customers are asked to request a paper invoice/receipt to be included within their package if they require one which may be subject to a small administration fee. We order internationally once per week in an effort to minimize the air miles used to retain stock levels. We are very grateful to customers who appreciate our efforts to minimize our carbon footprint and welcome any suggestions you may have to improve this policy further.
The Legal Bit: While we will use reasonable endeavours to verify the accuracy of any information we place on this website, we make no warranties, whether express or implied in relation to its accuracy. The website is provided on an as is and as available basis without any representation or endorsement made and we make no warranties of any kind, whether express or implied, in relation to the website, or any transaction that may be conducted on or through the website including but not limited to, implied warranties of non-infringement, compatibility, security, accuracy, conditions of completeness, or any implied warranty arising from course of dealing or usage or trade. We make no warranty that the website will meet your requirements or will be uninterrupted, timely or error-free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the website. We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the website. To the fullest extent permissible under applicable law, we disclaim any and all warranties of any kind, whether express or implied, in relation to the products. This does not affect your statutory rights as a consumer, nor does it affect your Contract Cancellation Rights. We will not be liable, in contract, tort (including, without limitation, negligence), pre-contract or other representations (other than fraudulent or negligent misrepresentations) or otherwise out of or in connection with the Conditions for any economic losses (including without limitation loss of revenues, profits, contracts, business or anticipated savings); or any loss of goodwill or reputation; or any special or indirect losses suffered or incurred by that party arising out of or in connection with the provisions of any matter under the Conditions.
Disclaimer: These terms and conditions do not in any way affect your statutory rights.